Outdoor faucet runs even when shut off.
I have a ten-year old house, with an outdoor faucet which worked perfectly until last summer, when the water began to run even with the handle turned all the way to off. I have dealt with it since then by turning off the water to that faucet, since it has its own shut-off, and only turning the supply on when needed. I took the handle off and the handle is cracked, but couldn't get the packing nut, I believe (it is flexible and white), off. What could cause the constant running--full-force running, and how do I fix it? Thanks.