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-   -   Flash player (https://www.askmehelpdesk.com/showthread.php?t=561391)

  • Mar 11, 2011, 09:52 AM
    sojebaba
    Flash player
    I have downloaded flashe player severally but my 32bit IE still doesn't work and 64Bit will still request for flash player. Its getting me frustrated by the day. Please help get out of this
  • Mar 11, 2011, 11:07 AM
    grammadidi

    Is it possible you have been tricked into downloading a 'fake' flash player that has infected your computer? I know there have been many issues with Flash. A few years ago, I had a problem too. It ended up that I had to delete every instance of the flash player from my system restarting my computer afterwards and checking to see if there was anything remaining. Once I knew it was clear I restarted once more, then went to the Adobe site and downloaded the appropriate version for my computer. You can find specific information to remove all instances of Flash off your system at the Adobe site. ALSO, before installing the latest version after your computer is clean, update your virus definitions and run a complete virus scan. If you continue to have problems after all of this, I would recommend you read up on and download Norton Power Eraser. Run a scan to see if it finds anything unusual. If it does DON'T apply the fix unless you are absolutely sure it's a problem. In effect, the fix is just a total removal of files. You have to be careful you don't remove integral files for your system. You have an option of sending the file(s) to Norton to check them, and you can also do more research and reading before actually deleting any files.

    Good luck to you!

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