Internet crashes when trying to print PDF from carrier site.
As stated in the title, I have a user who prints policies from carrier sites every morning. As of late (on certain sites) Internet crashes (closes all pages & generates error) and never prints. The user has to do this 3, 4, 5 times before it eventually works.
The error just says Internet Explorer has experienced an error and needs to close. The details button reveals the following:
Error Signature --------------------------------------------
AppName: iexplorer.exe AppVer: 8.0.6001.18702 ModName: kmxl:=4443.dll
ModVer: 4.4.4.3 Offset: 0004ef38
I have yet to check event viewer as I would need to login as Admin and the user is currently using the PC and cannot take time to logoff and let me work on it during work hours...
I disabled all add-ons and individually but it still occurs (less frequently, but still occurs)