I have a Hunter-Douglas ceiling fan (with remote) that is being installed in an existing ceiling fan location: the wires from the ceiling box are Black, Red, White and Green. The old ceiling fan did have a light unit, and the ceiling fan light was on with two three way switches (two other hall light on/off with these switches). I have followed the directions on the Hunter manual - grn to ground/white to white(on the remote unit), Blk to Blk on the remote unit and capped off the red from the ceiling. I get nothing, no fan/no light/remote does not work. If I connect the red to the Black(on remote unit) and White to White, Green to Ground, Black capped off, I get the fan and remote working but no lights. Please help, or should I just buy a non-remote controlled ceiling fan?

Does the remote control the fan only or does it allow you to control the fan and the light?

You have to go back to the ceiling box and establish which switch controls the black and the red. The white is a common neutral and the green is a ground. 2 locations of 3 ways makes this a pain but you have to do this before we can go further. Come back with your results and we'll take it from there

Remote controls fan, and light.

The Red Wire is connected (controls) a three stage (lo/med/hi) switch for the fan. The black wire is from the three-way switch for the lights. Hope that makes sense !

What are the wiring connections between the remote and the fan and the remote and the light?

Wiring from remote unit- blk/white wire, red wire, white wire : wiring from fan- blk/white wire, blk wire and white wire: manual states to wire blk/white to blk/white; red to blk and white to white: the light unit has a block receptacle that fits into a similar block attached to the upper housing (plug type connectors)

I'm terribly confused.

Previously you had a fan/light. You had a fan switch on the wall with a low/medium/high setting. You had another switch in the same switch box. That switch was a 3-way switch and controlled two other lights in the room. Did it also control the light on the fan. In the ceiling you have three wires black, white and red. Those are the only wires in the ceiling box.

You now want the new fan and the light on the fan to be controlled by the remote. You do not want the remote to control the other lights in the room.

Is that correct?

Yes, the fan light is on the same circuit as the two hall lights, all operating by two threeway switches: I was hoping to have all the lights controlled by the new remote control in the new fan.

Is the black, red and white the only wires in the ceiling bocx (we ignore the green or ground in determining circuitry)?

Right now it sounds like the black wire is dead (not connected to any thing.) The red is the switched wire that makes the lights come on. I am assuming that the other two lights function properly.

Pull both switches. You are looking for a black wire that is not connected to anything. One switch box will probably have one 3-wire cable (black. Red. Wh9ite) and one 2-wire cable (black and white). The other switch box will probably have two 3-wire cables. That's is probably where you will find the unconnected black wire. If it is not there it will be in one other light fixtures.

Let us know what wires you find in each switch box.

Don't know if you can make the remote control all of the lights. If you can, you would have to put the remote in one of the other light fixtures. That is assuming that you only have the three wires in the fan box as stated.

Yes, only Black, Red and White wires out of the ceiling box: yes, the two hall lights operate properly(even with the fan light not connected and with NO connections at the ceiling). Please note: the red wire from the ceiling must be connected to the wall switch(lo/med/hi)for the fan, as there is power flowing through the red only when that switch is on ! I will open the two three-ways to see what wires come from them.

Confused again.

You said you have two 3-way switches. They control both the fan/light and the other lights in the room. Now you say you that one of these switches is a fan control switch.

Could you mean that you have a set (two) of 3-way switches that control the lights and another switch which is a fan control switch with 3 settings?

Regardless, if you are going to use a remote control for the fan/light you should remove the wall fan switch.

Yes, I have a set (two) 3 way switches that control the fan-light and two other lights in the hall: there is another rotory switch on the wall by one of the 3 way switches that controls fan off/on and speed. How do I remove the "speed" switch and connect the wires at that switch?

OK, that rotary switch sounds like a light dimmer switch but remember, I can't see it from here. Remove it and replace it with a regular toggle switch. That switch should normally always be on because you are going to use the remote.

The switch should be connected to the incoming hot (black wire). It should also be connected to the red or black wire of the 3-wire cable going to the ceiling box for the fan/light.

In the ceiling box the remote should be connected to the red or black that you connected to the switch. Other wire should be capped off at both ends. Right now I'm guessing that the dimmer switch has been the source of your problems.

Edit;
If the rotary switch is marked "Hi-Med-Low" it is probably a fan speed switch but should still be removed.

The rotary switch is connected to the black(coming into the switch box) and the red going up to the ceiling box(fan/light). You say to cap off the other wire(black) at both ends, it appears as if the black from the ceiling box is connected to the 3 way switch - therefore cap the black at the ceiling and at the 3 way switch ?