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-   -   I need an iPhone expert! (https://www.askmehelpdesk.com/showthread.php?t=557583)

  • Feb 24, 2011, 04:36 PM
    Emily94
    I need an iPhone expert!
    Here's the deal, I have an Iphone 3G. The first problem was that the home button stopped responding. I went to bed and it was working perfectly, then when I woke up it just didn't work... I took it to a rogers kiosk (who is my service provider) and he said that since Im not on warranty I am basically SOL. Then my "smart" friend suggested I had dirt in my home button and if I was to take the screen off and clean it, I'd be good. So he did that, when he put it back together he must have messed something up because now the home button or the touch screen isn't working. It is showing everything fine, just the touch won't work.

    I can't restart it since the home button can't work.
    I've restored it
    I can't turn it off and on again because the touchscreen doesn't work

    Anyone have any suggestions? Im about to try anything since the phone is worthless anyway now...
  • Feb 24, 2011, 04:40 PM
    cdad

    Did you remove the battery so it can go back to factory default? Leave it out overnight.
  • Feb 24, 2011, 04:55 PM
    Emily94

    Um... Nope, never removed the battery. Not to sure how... I'll YouTube it haha.

    But just a little question.. How might that help?
  • Feb 24, 2011, 05:00 PM
    cdad

    Usually when you remove a battery from a phone it loses the "memory" and clears existing error codes. Then it resets to factory default.
  • Feb 24, 2011, 05:07 PM
    Emily94

    All right I'll definantly try that and see if it helps :)

    By chance do you know what part is respoinsible for the touch screen. There is three little things that connect when you are putting the screen back on... do you know which one controls the touch?
  • Feb 24, 2011, 06:13 PM
    Emily94

    Taking out the battery is easier said than done. Im definantly not capable of that haha. Any other suggestions?
  • Feb 24, 2011, 07:07 PM
    cdad

    Not really unless you know someone that can work on them or a tech at the store that can be bribed with a latte.
  • Feb 24, 2011, 07:21 PM
    Emily94

    Hmm. I think it will cost more than a latte :(...

    Maybe I can find someone who does it as a hobby and get it fixed cheap... It'll cost me $200 to get it fixed at a local store...

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