Paying for invisible amenties
I am going on year 2 with my apartment complex and I am paying for amenties that were promised to me in a document and never delivered. The neighborhood I chose to live in wasn't all that great. I don't drive but the complex offered an in building laundry facility. That amenity was the determining factor. That was never delivered along with a couple other amenties that were established a year into my lease. Should I be compensated? How should I go about reducing my rent legally? I have asked them over ten times to look into the status of the laundry room and no one knows a deadline.
Comment on JudyKayTee's post
Before I signed the lease, the property manager and I were e-mailing back and forth. In an e-mail, I asked confirmed that there would be a laundry facility on-site. The property manager confirmed that there would be, along with free wi fi and added security cameras.