The lady upstairs stomps around and has her grandkids running inside, I have asked her to be considerate that I live on the floor below, but when it happens and I give a little knock on the ceiling, she pounds back like it's a game, and just stomps around louder and louder, she is in her 50's so she does know better. Do you have a list of etiquette I can print out and drop in her mailbox about walking quietly and being a good neighbour?

Why not try writing a letter just kindly asking her her to stop? If you were to write a list of what she should be doing, she probably won't take it seriosly. If she can't can't act like an adult and consider your letter, try speaking to the landlord about the situation.