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-   -   Outlook/Hotmail Sync issues (https://www.askmehelpdesk.com/showthread.php?t=526611)

  • Nov 16, 2010, 08:40 PM
    Hundalei
    Outlook/Hotmail Sync issues
    I am getting the following entry in my "Sync Issues" folder when outlook attempts to sync with my hotmail using Outlook Connector. I have removed the Outlook profile, uninstalled Connector, and started from fresh but I get the same issue. I cleared my safe senders and blocked senders list on both Hotmail and Outlook. I made sure my folder names and paths were not too long and removed all special characters except spaces (as some of the default folders have spaces, e.g.. Sent Items). The Hotmail account is not the primary email address for the profile, the default account is a pop3/smtp account. Nothing seems to be working. I work in IT and Outlook is an application I support, but this has me baffled. Any help would be appreciated.

    Synch Error:

    20:46:45 Synchronizer Version 14.0.5117

    20:46:45 Synchronizing Mailbox '[email protected]'

    20:46:45 Synchronizing Hierarchy

    20:46:45 Folder Collection Sync Key: 0{ac5d5e19-8a9b-4264-a5de-d6888f41a7a0}1197

    20:46:45 Message Collection Sync Key: 0{4085e2dc-00b4-4a38-9a89-a5154ab4747c}1192

    20:46:45 There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.

    20:46:45 Error: 4102. Client. Object with Id e187e299-8a43-4032-9ef9-4553608766af appears in more than one command.

    20:46:45

    *******************

    20:46:45

    *Request*

    20:46:45 20:46:45:0437

    20:46:45 POST

    20:46:45 http://

    20:46:45 sn125ds.snt125.mail.services.live.com

    20:46:45 /DeltaSync_v2.0.0/Sync.aspx

    20:46:45

    20:46:45 <?xml version="1.0" encoding="utf-8"?><Sync xmlns="AirSync:" xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:" xmlns:D="HMSYNC:"><D:Options><D:Conflict>1</D:Conflict></D:Options><Collections><Collection><Class>Email</Class><SyncKey>0{4085e2dc-00b4-4a38-9a89-a5154ab4747c}1192</SyncKey><GetChanges/><Commands><Delete><ServerId>E187E299-8A43-4032-9EF9-4553608766AF</ServerId></Delete><Delete><ServerId>e187e299-8a43-4032-9ef9-4553608766af</ServerId></Delete><Delete><ServerId>BE5D1292-EC9A-11DF-8739

    20:46:45

    *Response*

    20:46:45 20:46:45:0593

    20:46:45 HTTP/1.1 200 OK

    Date: Wed, 17 Nov 2010 01:45:57 GMT

    Server: Microsoft-IIS/6.0

    P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

    X-Powered-By: ASP.NET

    X-AspNet-Version: 2.0.50727

    MSNSERVER: H: SNT125-DS13 V: 15.4.480.902 D: 2010-09-03T05:25:14

    X-TransactionID: e6f63495-b151-40d2-918b-aa1a1b01d5f4

    X-Response-Time: 0

    Cache-Control: no-cache

    Pragma: no-cache

    Expires: -1

    Content-Type: text/xml

    Content-Length: 344



    20:46:45

    20:46:45 <?xml version="1.0"?>

    <Sync xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:" xmlns:D="HMSYNC:" xmlns="AirSync:">

    <D:Status>4102</D:Status>

    <D:Fault>

    <D:Faultcode>Client</D:Faultcode>

    <D:Faultstring>Object with Id e187e299-8a43-4032-9ef9-4553608766af appears in more than one command</D:Faultstring>

    </D:Fault>

    </Sync>

    20:46:45

    *******************

    20:46:45 Error with Send/Receive.

    20:46:45 There was an error synchronizing your folder hierarchy. Error : 8de00002.

    20:46:45 Synchronizing server changes in folder 'xxxxxxx's calendar'

    20:46:45 Synchronizing server changes in folder 'Contacts'

    20:46:45

    *******************

    20:46:45

    *Request*

    20:46:45 20:46:45:0609

    20:46:45 POST

    20:46:45 http://

    20:46:45 contacts.msn.com

    20:46:45 /ABService/ABService.asmx

    20:46:45

    20:46:45 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2010-11-16T17:24:58.96-08:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>

    20:46:45

    *Response*

    20:46:45 20:46:45:0734

    20:46:45 HTTP/1.1 200 OK

    Date: Wed, 17 Nov 2010 01:45:57 GMT

    Server: Microsoft-IIS/6.0

    X-Powered-By: ASP.NET

    P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

    X-MSNSERVER: BY2ABCHWB382

    X-AspNet-Version: 2.0.50727

    Content-Encoding: gzip

    Cache-Control: private, max-age=0

    Content-Type: text/xml; charset=utf-8

    Content-Length: 667



    20:46:45

    20:46:45 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>15.04.1011.0000</Version><CacheKey>14r2;mFRMrEBDgNvRN2L08NpSSU4N3JR bQlzJshyR4tLqHqBqWgNF7UaJmCMfYdyYTZ0g5sAlmPuyniwxb tLoDiUa/ZuxNEV/gkvZSAWBxFuE1xX91OtRX8Uzhy9gpHOh8/fcG0/t+RHAQu/KcjPKEj3cbEpsIpCJb6WKmuq5ktD

    20:46:45

    *******************

    20:46:45 Synchronizing server changes in folder 'Drafts'

    20:46:45 Synchronizing server changes in folder 'Inbox'

    20:46:45 Synchronizing server changes in folder 'Birthday calendar'

    20:46:45 Synchronizing server changes in folder 'Canada Holidays'

    20:46:45 Synchronizing server changes in folder 'Sent Items'

    20:46:45 Synchronizing server changes in folder 'Deleted Items'

    20:46:45 Synchronizing server changes in folder 'Junk E-mail'

    20:46:45 Done

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