Have a floating floor some areas are coming up if you step on it it'll go down but another area comes up and they installed it on an indoor outdoor carpet how can I fix it or does it have to be replaced.

I am guessing this is a some sort of laminate floor maybe a snap or click type. So who put this down on top of carpet? Sounds like the sub floor is not flat enough to get laminate without a leveler or shims

Hey there,

I had a pretty similar thing happen to me after I installed floating floor in the basement of my other home. Like you, I also installed the floor directly on top of the carpet which was a big mistake (I even took up the carpet and put the recommended moisture barrier under the carpet prior to installing).

When I started to see warping I checked around and it turned out the major cause of the warping was from moisture from the carpet itself - I had to take up the floor, replace the warped pieces and re-install the entire thing. It may not be oodles of fun but it works! Purchase the proper underlay for a job like this because I guarantee re-doing flooring you have already installed once is no treat :(

FYI - I was also told the warping could have resulted if I had not left ample room for the flooring to settle after installation - turns out this wasn't relative to me but you may want to check that also.

Hope this helps! :)

vshane hit the nail on the head.

Bad idea to install over carpet.

There should be spring spacers at the wall so flooring can expand.

Chuck