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-   -   Documents have all become acrobat (https://www.askmehelpdesk.com/showthread.php?t=518045)

  • Oct 18, 2010, 06:29 PM
    turtlelady45
    Documents have all become acrobat
    A little while ago all my documents lost their Word icon and all now have acrobat icons and the documents will not open... an error message from Acrobat states that the DOCX documents will not open... 'not a supported file type.'

    I have restored my computer, rebooted numerous times but nothing helps... I need my documents! Please help...
  • Oct 18, 2010, 06:34 PM
    cdad

    If you still have word installed then try this. Highlight and right click the file you want to open. In the list choose "open with" then choose the program you want to use like word.
  • Oct 18, 2010, 06:49 PM
    turtlelady45
    A little while ago all my documents lost their Word icon and all now have adobe reader icons and the documents will not open... an error message "Adobe reader could not open 'paswds.docx' because it is either not supported file type or because the file has been damaged.'
    BUT this has happened on EVERY document in my computer... a little while ago the documents were Word documents then suddenly they had have the adobe icon & will not open. I need my documents so I can work! HELP! Thanks..
  • Oct 18, 2010, 06:51 PM
    turtlelady45
    Adobe reader
    A little while ago all my documents lost their Word icon and all now have adobe reader icons and the documents will not open... an error message "Adobe reader could not open 'paswds.docx' because it is either not supported file type or because the file has been damaged.'

    BUT this has happened on EVERY document in my computer... a little while ago the documents were Word documents then suddenly they had have the adobe icon & will not open. I need my documents so I can work! HELP! Thanks..
  • Oct 18, 2010, 06:52 PM
    cdad

    Did you try what I had asked? It sounds like somehow the default for those files changes and that is one way to change it back.
  • Oct 18, 2010, 06:55 PM
    turtlelady45
    Comment on turtlelady45's post
    Yes but the documents won't open... it get the error message instead... and it has affected hundreds of documents
  • Oct 18, 2010, 06:57 PM
    cdad

    Was word in the "open with" list? Can you open word without errors?
  • Oct 19, 2010, 12:38 AM
    JBeaucaire

    1. Right click a Word file
    2. Select Open With from the pop-up menu
    3. Click Choose Program…
    4. Select Word in the Programs box
    5. Check Always use the selected program to open this kind of file
    6. Click OK

    7. Repeat steps above for any other file types that have lost their program association.
  • Oct 19, 2010, 12:42 AM
    JBeaucaire

    Alternately, the program itself (WORD) may have a broken installation. Try reinstalling the program AND fixing the file associations. You might need to do both.
  • Oct 23, 2010, 02:33 PM
    jakek
    Try converting the files in to word.It seams like you got an nasty virus.
  • Oct 24, 2010, 08:26 AM
    jakek
    Comment on jakek's post
    Sorry I got confused with a slimler problem.my post is wrong.

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