I was first hit by this virus, malware, or whatever it is a couple of weeks ago. I read various forums and websites to help me get rid of it.I started with ending the Tssd.exe in Task Manager. I downloaded and ran Malwarebytes it found part of the Antivir. I then downloaded and ran Spybot search & destroy and it seemed to have found the rest of it. Rebooted my computer and all was back to normal.
Except now I had a permissions popup saying "Ask.com" is asking for permission to continue. I clicked canceled and this pop up came up every 15-20 minutes. I just figured I could live with it and ignore it since then AntiVir was gone.
The problem I believe came from when I used IE to go on MSN Games. I never use IE except for this one time. I haven't used it since.
Yesterday, the antivir solutions pro came back. I restarted my computer, attempted to go into safe mode but it just froze at the Loading screen. So I restarted it in normal mode, got to task manager fast enough and looked for the Tssd.exe, but it wasn't there. So I began ending the process of things that didn't look right. I keep ending the process on something that looks like "hycvneky" (not exact letters but it did start with the H). It seemed to work and stopped the alerts.
I ran Spybot first, it found nothing but spyware from my browsers. I ran Malwarebytes after that and it found 2 parts of the Antivir. I restarted my computer but the Antivir is still there. I ran Malwarebytes again and it found nothing.
I'm out of options.
I also went into IE and disabled the Ask.com toolbar, restarted my computer and the ask.com popups still happen along with Antivir.
What do I do now? Because all the steps that I read about before have not done anything this time except for Malwarebytes removing part of it but it's still obviously on my computer somewhere.
Please help.
