Is it a Hipaa violation for a pharmacy employee to get customer's phone number?
I would like to know if it is a Hipaa violation if a pharmacy employee wants to befriend a customer who seems down and out and gets their phone number off the pharmacy computer and calls them at home to invite them to a social during the Christmas season. This actually happened in North Carolina. Employee called customer twice... left message the first time and second time spoke to customer's elderly mom who said customer wasn't available. I was only trying to reach out and welcome this person to our community since they had lost their corporate job and had had to move in with their elderly mother.