Water tank float valve won't shut off water supply
It's me with another plumbing question. It's at a house that I am part owner of but which is 5 hours from my house. I am not there, but I know the approximate setup.
So there's this 800 gallon wooden water tank that stores water for a small house. The water is pumped from a cistern (supplied by a spring) and up hill to the tank, where it runs to the house by gravity feed. In principle, when the tank is full of water, a toilet tank type float rises and the arm shuts the valve, stopping the flow of water from the pump. The pump has a pressure tank.
In fact, most of the time the valve does not shut, and the water keeps pumping and the tank overflows onto the ground. The wooden structure that supports the tank about 20 feet off the ground is beginning to rot from the constant stream of water. Plus as we near the end of the summer, the cistern will drain dry, which probably means the pump will have to be primed and we may run out of water from excessive use. Not sure. Anyway, it's bad.
For now, we are letting the pump run long enough to fill the tank, then shutting off the pump manually by flipping the electric switch at the pump.
One plumber has been out twice and did not fix it. Another, who came highly recommended, came out and said the float was "loose." He tightened it and sent me a bill, but the neighbors told me the tank was already overflowing again the next day. I have a sometimes tenant who has replaced the valve twice. Most recently he installed a half inch valve in place of the 3/4 inch valve that was there. He's also, previously, replaced the old toilet tank size float with a larger one. Nothing has worked.
What are we doing wrong? Is there some interplay between the electric pump, the pressure tank, and the float valve that we are not taking into account? This system worked fine until about a year ago.