Technology
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Technology
Assuming we are talking about a CD/DVD burner, the first this is to define what you mean by "doesn't work". But if the drive has gone bad, then you replace it.
Like when I put anything in there it doesn't play music, do anything, or make any response.
Have you tried accessing the drive directly like through Windows Explorer?
No, what's that how do you do that?
If you go into Windows Explorer, you will see a drive letter (usually D or E) see if you can open that and run files from there.
Oh, OK I'll try that, but if that doesn't work that part in the computer will need to be replaced?
Its hard to tell. There is a software feature in your OS that reads when a disk is put in and tries to do something with that disk. You may have this autoplay feature disabled.
Do a lookup in Help for Autoplay to check if its turned on.
I did the lookup, and everything is turned in autoplay, so I guess that means this part of my computer needs to be replaced, about how much would someone charge if they had to replace it.
The drive itself should cost you under $50. Maybe another $50 to install it.
Did you recently uninstall any CD burning programs?
Oh. But I did what you said, and it said this device is working properly so I don't know what's going on. I mean, is there another way to play the disk once it's in there.
Oh. I did everything you said, and it said this device is working properly. Is there a way to manually see or listen to your music with steps through start, of what disk you put in?
No, I didn't. The hardrive isn't working.
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