I have just moved into a new flat where there is a brand new washer/dryer. I used it once to do one load of washing then dried the load separately.The second time I used it, it washed fine but when I took the dried washing out, it was still cold and wet. For some reason the dryer is not heating. What could be the reason? As I said this machine is brand new. Thanks for any answers.

Bosch is good company only for namesake but in fact it is all about $$$$$$$$$$ . Once you paid for Bosch product and than Bosch don't want to know you and they don't want to hear any complaint and to help you... period.