Collection Agency Said They Made A Mistake
My husband and I are preparing our finances to be eligible for a mortgage. I was approved for a loan to settle our outstanding, very old (five years, no action) credit card debts. I had 6100 with Discover, that was still held by the creditor, and my husband at 6800 with MBNA which had been sold to Asset Acceptance when they merged with Bank of America.
I settled with Discover for 40%. Great relief.
When my husband finally tracked down who had his debt, he negotiated a settlement for 32%. Great. He had to call them back with his fax number at work so they could send an agreement letter.
When he did call them back, about forty minutes later, he got the run-around. He had to call back four times to finally get transferred to someone high enough in the totem pole. Eventually he got a gentleman from upper management on the line. He said that the original lady who my husband had talked to had made a mistake. They were sorry for the error, and they would be cancelling his account and letting the credit bureaus know.
What the hell? We're flabbergasted. Since we are working with a mortgage counselor, I called her to ask her what that meant. She said, "Merry Christmas," and that she had heard about that happening before, especially when the original creditors had gone through a merger and the balance had been transferred.
I'm still unsure about the whole thing. It certainly puts a crinkle in our mortgage process, since it will take a lot of effort to show that the debt has been satisfied. There must be a catch.
Our mortgage lady said that they will set up a conference call between a third party who does credit restoration, my husband, and Asset Acceptance, and get somebody there to state that the debt has been cancelled. Then the restoration company will make sure it gets removed from his credit reports, and we'll be able to get the mortgage.
My questions are. Does this actually happen in real life? Will they be able to come back later and say we owe this money?
We were so excited to be growing up and taking care of the mistakes we made in our early college years, and now we feel unsure and wobbly again.