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-   -   Ceiling fans remore control doesn't work (https://www.askmehelpdesk.com/showthread.php?t=471366)

  • May 17, 2010, 01:10 PM
    peglacroix
    Ceiling fans remore control doesn't work
    Remote control for my ceiling fan has stopped working. I installed a new battery but still does not work. It is a hand held remote. Cannot find a manufacturer's name anywhere on the fan or the remote. The wall switch is now turning the light in the fan on and off but nothing else works. HeLP
  • May 17, 2010, 01:16 PM
    ballengerb1

    With a wall switch and a remote the wall switch must be left on 24/7 for the remote to ever work. Does the little red light on the hand held light up when you press a button? Open the back of the hand held and move all dip switches to eoither on or off, do the same inside the canopy of the receiver. Any change?
  • May 18, 2010, 05:20 AM
    peglacroix
    Quote:

    Originally Posted by ballengerb1 View Post
    With a wall switch and a remote the wall switch must be left on 24/7 for the remote to ever work. Does the little red light on the hand held light up when you press a button?? Open the back of the hand held and move all dip switches to eoither on or off, do the same inside the canopy of the receiver. Any change?

    Yes the wall switch is on. It did go off when we had a power outage and then the remote didn't work until I flipped the wall switch on and off a hundred times! Red light does come on but nothing. Tried the internal switches as per your suggestion and nothing. If the other switches are IN the ceiling light, I give up. Can I get a new romote to work??
  • May 18, 2010, 08:10 AM
    ballengerb1

    Do not buy a new remote just yet. Open the wall switch and put a tester on the wires. Tell us if there is but one wire entering the switch box and one leaving, no other wires present
  • May 18, 2010, 08:42 AM
    peglacroix

    There are 2 wires connected to the switch box with screws. The wires are both black and rather thick.The wall swutch will turn on the light on the fan but nothing else.
  • May 18, 2010, 08:46 AM
    ballengerb1

    Have you reset the little dip switches in the remote and receiver?
  • May 18, 2010, 08:47 AM
    peglacroix

    In the remote yes... where is the receiver?
  • May 18, 2010, 08:54 AM
    ballengerb1

    Receiver is inside the canopy mounted to the ceiling. They both have to match do do anything
  • May 18, 2010, 08:57 AM
    peglacroix

    I cannot open the ceiling fan or get it down from the ceiling by myself. That is why I was wondering if I just bought a new remote, would it work?
  • May 18, 2010, 08:59 AM
    ballengerb1

    If you bought a new remote it will comes with its own receiver and you'd have to open the canopy to install the new one. You can not buy a new hand held and get it to work with the old receiver
  • May 18, 2010, 09:08 AM
    peglacroix

    OK Thanks very much ofor all your help. I guess I will have to wait for someone to help me with this fix-it job. Thanks again!
  • May 18, 2010, 12:34 PM
    ceilingfanrepair

    Does the fan have pullchains?

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