How to rewire phone jack at&t
Hello!
I've been googling for two hours to figure out how to rewire my bedroom phone jack in the new home I'm renting. The phone in the bedroom doesn't pick up the dial tone from the main line, so I (and the phone company) assume that there was a second line installed in that room previously.
Anyway, I'm supposed to be able to connect red with red and green with green on the inoperative jack (I have four wires in each jack, including those two colors as well as black and yellow), but that's not working. I also went outside to see if I could switch the black/yellow wires to the red/green side, but I couldn't get the AT&T/BellSouth phone box open. (Maybe because it's an apartment complex box?)
I even took apart the jack that IS working in the living room so I could exactly duplicate how the wires are set up. I did do that. However... on the main line jack, there are two bundlings of wires. One bundle goes to the jack, the other is cut and twisted around itself (out of use). But in the bedroom, there are two bundlings of wires in grey wrapping, but FOUR little bundles of wires in a white casing, one for each color (red, yellow, green, and black), with 3-4 same-color wires in each white bundle.
Can I still rewire this myself to get the bedroom phone on the main line, or do I need to really call AT&T and pay the money for a tech? :-(
Thank you.