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-   -   Koobface.bill103.exe removal (https://www.askmehelpdesk.com/showthread.php?t=459472)

  • Mar 22, 2010, 05:11 AM
    Chillaxguy90
    Koobface.bill103.exe removal
    Okay, first off, yes I fall for the whole YouTube download link that's been going around on Facebook infecting people's computers. My fault and I've paid the price dearly. What I did find out is that it puts a worm called Koobface on your computer which does, well I'm not actually still sure of that besides trying to get me to download fake antivirus programs and preventing me from going to any antivirus website that I do trust in. Also, I use McAfee antivirus which got rid of two infections before, what I'm assuming, the worm rendered it useless.

    By use of a flash drive and another computer, I was able to install Malwarebytes onto my computer and run it several times. The first time it removed 5 infections and thereafter it reports that my computer is clean. All said and done, my problems are that I still cannot access certain websites that I can from any other computer and my McAfee still isn't running properly.

    So, are there settings I need to reset on my browser after the worm took control of it or something? By the way, I use Internet Explorer and Google Chrome. Also, how can I get my McAfee fully operational? It continues to say that my computer & files and email & IM are not protected. No matter how many times I hit the Fix button, nothing happens.

    Any help or advice would be greatly, greatly appreciated.
    Thanks a mil
    Chillaxguy90
  • Mar 22, 2010, 05:58 AM
    Stratmando

    Try in safe mode, and in addition to MBAM, I would not use McAffee, it didn't help you. Try Windows Security Essentials and do updates before scanning, You should have updated MBAM before scan as well.
    http://www.microsoft.com/security_essentials/
    I have had Extremely Good results with the above 2 programs and are free.

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