How do you REMOVE the Cartridge ?

Sorry! I couldn't pull up any information on your faucet. Contract them yourself with your problem.

Glacier Bay is carried by Home Depot.
Most Glacier Bay faucets are manufactured by Globe Union Industrial Faucet Company of Canada , China, and elsewhere. Their brands, besides Pegasus and Glacier Bay, include Danze and Gerber.

Glacier Bay Faucets and sanitaryware
2455 Paces Ferry Road NW
.Atlanta, Ga. 30339-4024
800-220-3036

Good luck, Tom

Hope this helps, Tom