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-   -   Monitor not working (https://www.askmehelpdesk.com/showthread.php?t=431672)

  • Jan 5, 2010, 07:50 AM
    mrjobs
    Monitor not working
    My PC monitor suddenly stopped working, the power light didn't come on and being 8 years old, assumed it had died.

    I bought a new monitor, but now the new one is showing visuals when the PC is booting but after the Windows page it goes blank but the sound suggests that my PC is fine as its makes all the usual noises as XP loads.

    Any ideas - please help!
  • Jan 5, 2010, 08:10 AM
    crigby

    Hi,
    I would first suggest that you enter the CMOS BIOS during boot and reduce the Refresh rate.
    Peace,
    Clarke
  • Jan 5, 2010, 08:18 AM
    mrjobs

    OK thanks Chris, I know how to get into the Bios, but can not see where I would go to to reduce the refresh rate - many thanks.
  • Jan 5, 2010, 09:39 AM
    Romefalls19

    Another thing you might want to check is your video drivers as I had one recently at my work that became corrupt and after changing the videocard, powersupply and monitor, I tried the drivers and that did the trick
  • Jan 5, 2010, 09:49 AM
    crigby

    Hi,
    Another thing to consider might be to boot into Safe Mode as that would give you the chance to operate at the lowest common denominator mode of VGA.
    Peace,
    Clarke
  • Jan 5, 2010, 10:58 AM
    mrjobs

    I've gone into safe mode and amended settings to;

    640 x 480, 16 colours default refresh but when restarting, it still shows a perfect "intel" symbol, followed by the windows start page then before getting to desktop, the monitor cuts out. Im able to alternate between all VGA modes in safe mode fine.

    This is driving me nuts. PC world support said there is no way that the Video Card would be unable to support the new 22" screen, and my video card is working fine and has updated drivers.

    Any other solutions - many thanks!
  • Jan 5, 2010, 11:10 AM
    crigby

    Hi,
    You may wish to try PowerStrip, or something else on this page(I use PowerStrip):
    PowerStrip downloads - Free software downloads and software reviews - CNET Download.com
    Peace,
    Clarke
  • Jan 5, 2010, 11:36 AM
    mrjobs

    Thanks, that appears to be for very technical amendments - I'm sure there must be a fix within the monitor and colour settings - I just can't understand why the screen looks perfect for the boot up, then cuts out.

    Thanks
  • Jan 5, 2010, 01:25 PM
    crigby

    Hi,
    The way I use it is fairly untechnical, on an older machine which had to have the monitor replaced with an LCD monitor, and it configured itself. Offers other options that I have looked at and never used.
    Peace,
    Clarke
  • Jan 14, 2010, 03:56 PM
    squinter

    Hi, have you tried booting into safe mode, go to control panel, system, hardware and open device manager, check that there are no yellow triangles under display adapters.

    What Graphics card are you using atm ?

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