I have a sears craftsman snow thrower with elctric start - but cannot get it started. (model 536.881651). Purchased about 3 years ago - but never needed to start before. It sounds like it wants to start - but won't 'catch' when I release the starter button. Directions indicate to push in the safety key - I do not have a key (never did... ) but it appears the place where the key goes is pushed in. any ideas?