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-   -   Video links get error message (https://www.askmehelpdesk.com/showthread.php?t=418727)

  • Nov 23, 2009, 03:34 PM
    basspaul
    Video links get error message
    Hello,
    I am running Internet Explorer 7 on Mindows XP with service pack 3. My problem is displaying videos from links in internet explorer. I keep getting a message " Internet Eplorer cannot display the webpage. I have run the diagnostic and there is nothing wrong with my connection. I have also checked my security settings as well as Norton Internet Security settings. All seem OK. Am I missing something? This can happen when clicking a video link in an email or a link on a webpage. If the video is part of the webpage, all works fine i.e... YouTube etc. Any assistance would be greatly appreciated.
  • Nov 23, 2009, 04:35 PM
    seahwk83

    Try some of the info listed here
    You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"
  • Nov 30, 2009, 03:41 PM
    basspaul

    Thanks for your reply. I have tried most info in this link but, still no video. I can connect to pages with ease, just not any video links. Other links work fine.
  • Nov 30, 2009, 08:20 PM
    seahwk83

    What page are you trying to see video on?

    Try this also,
    Start, run and type regsvr32 urlmon.dll - hit enter

    Try again

    Also
    Troubleshooting Steps
    Quote:

    Step 1: Change Your Settings in Internet Explorer
    Follow these steps to enable custom settings for how Windows handles video
    Playback:
    1. Open Control Panel.
    2. Click Programs.
    3. Click Default Programs.
    4. Click Set program access and computer defaults.
    5. In the resulting dialog box, click to expand the Custom section.
    6. Under Choose a default media player, click Windows Media Player, and then
    Click OK.
    7. Restart Internet Explorer.

    Step 2: Change Your Media Player Settings
    Follow these steps to ensure that Windows Media Player is set to allow
    Multicast streams:
    1. Start Media Player.
    2. Press ALT+T, and then click Options.
    3. Click the Network tab.
    4. Under Multicast Streams, make sure that the Allow the player to receive
    Multicast streams check box is selected.

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