We have just finish renovating our bathroom and upon installing the toilet we realized the flange is too high above the finish tiled floor. The top of the flange is 7/8" above the floor. I am unable to find what the height should be anywhere, not even in installation guides.

We don't want to rip out our new tile floor.

Does anyone have any solutions?

Thanks.

You must have removed a significant amount of old flooring to have caused this problem. Is the flange and closet bend PVC or cast?

Yes... we realize that now. It is a second floor bathroom and there was poured concrete under the tile with a tongue and groove hard wood subfloor. We kept the subfloor because it was in perfect shape. The flange is Cast Iron or galvanized, I am not 100% sure. All the drain piping was replaced because it was galvanized and there was NO drainage from the tub or sink. They were 2 different drain lines. But because the toilet was having no issues and the line was clear to the stack, the decision was made not to change it.

Hi Renovationgirl...

If you are lucky you may be able to either remove the old flange and then install a new flange OR you may be able to lower the old flange down using some special tools... a 2"x4" and a hammer... ;) (be clear that using this method is a last resort).

Any chance you can take a picture or two and post them... can tell you best options then.

Back to you...

MARK

Was the flange attached mechanically with a collar or is there a lead and oakum seal in place?