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-   -   Can't open email attachment (https://www.askmehelpdesk.com/showthread.php?t=403801)

  • Oct 8, 2009, 12:58 AM
    kimo12
    Can't open email attachment
    I have created a slide show with Sonic MyDVD (program with my XP) to share with my family. I emailed each recipient and attached the file, unfortunately, none of them was able to open the file. What am I doing wrong? Please help.
  • Oct 8, 2009, 01:00 AM
    ScottGem

    They probably need the same program. What is the extension of the file?
  • Oct 8, 2009, 01:15 AM
    kimo12

    Thank you scott. File extension is .dvd. File size is 270K
  • Oct 8, 2009, 01:25 AM
    ScottGem

    Yep, those files are specific to Sonic, so they need sonic to play them. What you need to do is look in MyDVD for how to create a DVD or other more universal file format (like AVI or WMV). You might also create a DVD, then make an ISO file out if it. Then they can create a DVD from the ISO file that they can play in any DVD player.
  • Oct 8, 2009, 01:49 AM
    kimo12
    Thank you very much scott. In creating a different format, do I have to purchase a program software? I have copied the slide show to a disk, how can I make an ISO file out of it. Please advice. Lastly, if an ISO file is created, can I then send the file via email? I'm sorry if I'm confusing you scott, I am a novice when it comes to computers. Have a good day.
  • Oct 8, 2009, 06:14 AM
    ScottGem
    I believe the MyDVD will create an ISO. If it doesn't, then you can find freeware to create ISO files and to burn ISO files to disk or mount them like a virtual drive. I use Magic Disk to mount ISO files and there are loads of ISO utilities in freeware.

    Just to clarify an ISO file is an image of DVD/CD. So when you use a utility to burn an ISO to a disk, it converts it so the disk is readable by the OS.
  • Oct 8, 2009, 11:38 PM
    kimo12
    Thank you very much scottgem for the quick response, I'll follow your advice and let you know the outcome. Again, I appreciate your time. Wish me luck.

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