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-   -   Having problems connecting to Internet (https://www.askmehelpdesk.com/showthread.php?t=401917)

  • Oct 2, 2009, 08:49 AM
    raylhow
    Having problems connecting to Internet
    Recently I upgraded my computer to Internet Explorer 8 and started having problems. So I went to add/remove programs to remove IE8 and go back to using IE7. Well when I went to open the browser, it kept getting hung up on the connecting screen. Then I got the error asking if I wanted to send the error report to Microsoft. After several unsuccessful attempts, I asked a computer tech at work what should I do and he said I had to download IE 7 onto my flash drive and then install it on my computer. Well I did that and I still can't get onto the Web. Can you help me? Any suggestions?
  • Oct 2, 2009, 09:41 AM
    seahwk83

    Try setting the defaults to see if that could help

    In IE, click on tools, internet options, Adv. Tab
    -scroll down to bottom and click 'Reset Defaults' and say OK

    Close IE and re-open IE

    Here is some info on repairing IE7 if above does not help out
    http://support.microsoft.com/kb/318378

    Hope that helps out

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