Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Appliances (https://www.askmehelpdesk.com/forumdisplay.php?f=157)
-   -   Whirlpool Duet Washer Knocks and Grinds (https://www.askmehelpdesk.com/showthread.php?t=400267)

  • Sep 27, 2009, 07:18 AM
    JeffHoover06
    Whirlpool Duet Washer Knocks and Grinds
    Happens during agitate as well as spin.
    Happens even w/o any chlothes in it.
    When rotating it looks like it is rolling over a small bump.
    I jat turned it by hand to feel for "rough spots." When I did so, I looked between the gasked and the basket and noticed a pile ao plastic shavings. They have come from the plastic shroud that rings (and guides?) the metal basket.
    I am very handy and now quite broke with 4 kids.
    Can I fix this myself?
  • Sep 27, 2009, 02:13 PM
    JeffHoover06
    Found a PDF of the repair manual on line.
    Took the machine apart.
    The SS basket is supported entirely from the rear bt a cast (stainless?) steel. It has three stout arms that radiate from the center where the bearing is
    Two of them a cracked all the way through. One of them looks like it had been that way since Day 1 because it was enlarged and caked with grime like the rest of the exposed surfaces.
    So, I thnk it was a defective unit when acquired 10 years ago.
    Needs new basket @ $450.
    Needs new front half of tub @ $70.
    New machine costs $1000
  • Sep 27, 2009, 03:23 PM
    JeffHoover06
    Sorry about the typos... Is there a way to edit a question?
    In any case, I called Sears - no help.
    Called Whirlpool and kept asking for a "supervisor."
    They offered discounts on the parts so I am out only $300 including shipping.
    Good enough.
    Hope I will remember how to out it back to gether in "7 to 10 days."

  • All times are GMT -7. The time now is 03:50 AM.