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-   Spyware, Viruses, etc. (https://www.askmehelpdesk.com/forumdisplay.php?f=477)
-   -   I'm such a dummy: Alpha Antivirus removal needed! (https://www.askmehelpdesk.com/showthread.php?t=399588)

  • Sep 24, 2009, 04:36 PM
    mudweiser
    I'm such a dummy: Alpha Antivirus removal needed!
    So I was surfing the net when with what I thought was my windows antivirus telling me I had a virus so I downloaded whatever it told me to do- UGH.

    So now I have this really annoying pop up and I found out it's a virus.

    I tried looking in Program/Files in the Control Panel section but Alpha Antivirus is nowhere to be found! Help me remove this.

    I also have Norton Antivirus-- it hasn't warned me or anything about Alpha.

    Sarah

    http://www.2-spyware.com/images/data...aAntivirus.jpg
  • Sep 24, 2009, 04:45 PM
    medic-dan

    If you do a search you'll find removal instructions.

    I'm not sure if we can post links on this forum.

    After you remove it, run Norton and do a full scan just in case.

    Hope this helps.
  • Sep 24, 2009, 05:10 PM
    mudweiser

    I did the full scan and nothing :(

    I tried contacting Norton customer support and it'll cost me like $140 for this removal- I can't do that.

    Sarah
  • Sep 24, 2009, 05:23 PM
    XOXOlove

    There are instructions if you Google it. Don't click on the 2nd one titled "alpha antivrus removal" because I just did and I think I got a virus. Alpha Antivirus removal - Google Search
    Also dowload avira antvirus and avg. they are free avira will catch a lot of things norton doesn't.
    Avira AntiVir Personal - FREE Antivirus
    AVG Free - Download installation files & documentation
  • Sep 24, 2009, 05:33 PM
    mudweiser

    I did Google it but I'm too scared to download any other program.

    Sarah
  • Sep 24, 2009, 05:36 PM
    XOXOlove

    I think these instructions are pretty good
    How To Remove Alpha Antivirus - (Removal Guide)
    You don't have to download the thing at the top of the page.
  • Sep 24, 2009, 05:41 PM
    mudweiser
    Quote:

    Originally Posted by XOXOlove View Post
    I think these instructions are pretty good
    How To Remove Alpha Antivirus - (Removal Guide)
    you don't have to download the thing at the top of the page.

    Wrong:

    Step 2. You will have to install Malwarebytes’ Anti-Malware. In this regard you need to download the software’s setup executable. Just click this link and save the .exe file on your computer (preferably on your desktop).

    :(

    Sarah
  • Sep 24, 2009, 05:46 PM
    XOXOlove
    Quote:

    Originally Posted by mudweiser View Post
    Wrong:

    Step 2. You will have to install Malwarebytes’ Anti-Malware. In this regard you need to download the software’s setup executable. Just click this link and save the .exe file on your computer (preferably on your desktop).

    :(

    Sarah

    I was talking about the thing at the top of the page. You would still have to download the other thing. I think you have to download something to det rid of it.
    Also download antivir. It won't harm your computer. A lot of people use it.
  • Sep 24, 2009, 06:01 PM
    mudweiser

    Well I did it. Apparently it removed the virus.

    However I still see it on my programs list, on my desktop.

    When I click on it I get a pop us saying that the program has been moved?

    So has it been removed completely?

    Should I run a full scan again?

    Sarah
  • Sep 24, 2009, 06:21 PM
    XOXOlove

    Did you download antivir or the malaware thing?
  • Sep 24, 2009, 06:40 PM
    seahwk83

    Malwarebytes is safe, just right click on the icon and delete the shortcut
  • Sep 25, 2009, 08:40 AM
    mudweiser

    Thanks guys for the help :)

    Sorry if I seemed a little stubborn, but I was just a little scared to download anything else.

    Anyway, it appears that the virus is gone- hurrah.

    Thanks again.

    Where would I be without you guys, I love this site.


    Sarah

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