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-   -   My laptop keeps restarting (https://www.askmehelpdesk.com/showthread.php?t=397970)

  • Sep 19, 2009, 09:39 PM
    kamiikazeee
    My laptop keeps restarting
    Okay, in the morning I turned my laptop on. Then I logged in, into my account, all was fine. Until my laptop turned off because the charger wasn't plugged in. So then I chucked the charger into the laptop, and turned the laptop back on. The laptop turned on, and it came to the screen where it says either "Start windows normally" or "start with system (something)"
    I can't remember what the second one said, but yeah. I clicked on start windows normally, and it went to that loading screen for ASUS, but 1 second in the loading, it went blue screen for like .5 seconds then the laptop just restarted, I was like , so I just did the same thing and went to start windows normally again, and the laptop restarted again, and it just keeps doing it, so I tried the other option instead of start windows normally, but the screen refreshes when I press that, and nothing else happens. So I can't do anything.

    And I have no idea what to do.
    Need help, since I'm noob with computers.
  • Sep 19, 2009, 09:48 PM
    seahwk83

    First thing I would try is to boot into safe mode
    -turn on computer and tap the F8 key and you should come up with a boot menu
    -choose the safe mode option
    -Once in safe mode, click start and then restart computer

    Hopefully this will start normally

    If that does not work, boot into safe mode again and the do a system restore

    Steps below are the same for Vista

    System Restore
    -Go down till you see
    How to use System Restore to restore Windows XP to a previous state
    How to restore Windows XP to a previous state

    Choose a date and time when you know the laptop was working properly
  • Sep 19, 2009, 09:51 PM
    kamiikazeee
    Quote:

    Originally Posted by seahwk83 View Post

    System Restore
    -Go down till you see
    How to use System Restore to restore Windows XP to a previous state
    How to restore Windows XP to a previous state

    Choose a date and time when you know the laptop was working properly

    I have vista if you wanted to know
  • Sep 19, 2009, 10:43 PM
    seahwk83

    Would suggest the first option above if you have not tried already.

    And then as mentioned, if that does not work, do the system restore - above info is same steps for Vista
  • Sep 20, 2009, 06:06 PM
    kamiikazeee
    Alrite when I go into safe mode, I get blue screen as well, and the laptop restarts again. So how do I go to system restore
  • Sep 20, 2009, 06:15 PM
    kamiikazeee

    I checked in another forum on another website, that I had to go F8 and go to repair my computer or something like that, I've done that, and it brings me those 2 options again.. "Launch system repair" and "start windows normally" but when ever I press Launch system repair, it just keeps refreshing that same page and doesn't do anything else..
  • Sep 20, 2009, 07:39 PM
    seahwk83

    See if this can help

    Tap the F8 and choose commend prompt

    Info same for Vista

    Start the System Restore tool at a command prompt
    How to start the System Restore tool by using the safe mode option with the Command prompt in Windows XP
  • Sep 21, 2009, 08:45 AM
    J0hnny B1aze
    If you are continuously getting a blue screen, that could also be the sign of bad RAM. If you have two modules within the device I recommend taking one out and running it for awhile then trying the other, This could help determine if it's a hardware issue or software.

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