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-   -   Outlook won't send message on wireless connection (https://www.askmehelpdesk.com/showthread.php?t=396799)

  • Sep 16, 2009, 12:08 AM
    VanessaWallaceK
    Outlook won't send message on wireless connection
    Can receive but not send messages from outlook.
    Message is
    Outlook is unable to connect to outgoing (SMTP) server'

    All settings same as office computer where all works fine and have tried a USB connection of a friends and it works with that, but not wireless. Have tried 2 different wireless connections, but get same message.

    Any suggestions??
  • Sep 16, 2009, 03:18 AM
    ScottGem

    Sounds like the wireless connection can't find your Mail service's SMTP server. Have you talked to them for tech support?
  • Sep 16, 2009, 04:29 AM
    VanessaWallaceK

    Yes, but they do not seem to be able to assist advising all settings the same as I already have.
  • Sep 16, 2009, 04:36 AM
    ScottGem

    Can you ping their server while on wireless? Can you browse the Net?
  • Sep 16, 2009, 04:36 AM
    VanessaWallaceK
    Hi have just been contacted by someone else with same problem.

    Simply had to change SMTP port number to 8889.

    Thanks for your help.
  • Sep 16, 2009, 04:36 AM
    NeedKarma
    So you are trying to use your work laptop on your home wireless? Are you using Outlook to reach an Exchange server?

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