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-   -   Lost sound after reloading window xp. (https://www.askmehelpdesk.com/showthread.php?t=394815)

  • Sep 9, 2009, 08:43 AM
    ceedee26
    Lost sound after reloading window xp.
    Lost sound after reloading window xp. Checked sound and audio devices in contol panel and it says --no audio device with the volume section greyed out. There is no speaker icon anymore on the tak bar. Checked Add hardware in cotrol panel and genric volume is working properly it says. Can you please help!
  • Sep 9, 2009, 09:12 AM
    seahwk83

    Right click on My Computer and choose properties
    -hardware tab and then click device mgr
    -look down list and look for any devices listed there that have a yellow mark present and post what info is next to the ones with yellow marks

    Also, what model computer do you have
  • Sep 9, 2009, 10:01 AM
    ceedee26
    With Yellow marks i.e. Device mangr.
    -- Multimedia Audio Controller
    -- Network controller
    -- PCI simple communication controller

    Model of computer -- Micosft Win. Xp, Home Edition, Version 2002, Service pk 3, AMD durontm processor, 850 MHZ, 384 MB RAM.

    Thanks
  • Sep 9, 2009, 11:18 AM
    seahwk83

    Really going to need the actual model # of the computer

    Like, a dell w3945 or something like that,

    The make and model # of the computer itself
  • Sep 9, 2009, 12:15 PM
    ceedee26
    The only name displayed on the computer is ZIP. On system properties, I clicked computer name and it says

    ---- YOUR-004DBB8624. Unless u know how else I can retieve the information you need. However, I think its just kind of a basic computer for my home use only. I hope this helps. Thanks
  • Sep 9, 2009, 01:40 PM
    seahwk83

    Any manuals that may have come with PC?

    Was this a home built system?

    We can try to use software to get some info

    On the left hand top of page, click on CPU-Z 1.52 setup and once downloaded, install and run the program
    CPUID

    Once run, go to the Mainboard tab and post the manufacturer and model that is given

    Hopefully we can get some info from that to go on.
  • Sep 9, 2009, 02:00 PM
    ceedee26
    I have a feeling its home built and when I bought it from my local gazette, didn't come with any manual, howevwer, can't quite figure out were you mean by the left hand top of page . Which page please. On the window page ?Where do I go to find and click CPU-Z 1.52 please

    Thanks
  • Sep 9, 2009, 03:05 PM
    seahwk83

    CPUID

    Under the CPUID logo on top left hand corner, look right below that
    -you will see, download latest version
    -click the first one - CPU-Z 1.52 setup
    Run program to install and then run the program

    Post info from the Mainboard tab as mentioned above
  • Sep 9, 2009, 04:01 PM
    ceedee26
    CPU-Z Readme file
    ------------------

    Version 1.52.2
    August 2009
    Contact : [email protected]
    Web page: http://www.cpuid.com/cpuz.php
    Validation page : http://valid.canardpc.com
    Hall of Fame : http://valid.canardpc.com/records.php
    Forum : http://forum.canardpc.com/forumdisplay.php?f=74
    CPUID SDK : http://www.cpuid-pro.com/devkits.php


    Configuration file (cpuz.ini)
    ------------------------------

    The configuration file must be named cpuz.ini and be present at the same directory level
    as cpuz.exe. It contains the following :

    [CPU-Z]
    TextFontName=Verdana
    TextFontSize=13
    TextFontColor=000060
    LabelFontName=Verdana
    LabelFontSize=13
    PCI=1
    MaxPCIBus=256
    DMI=1
    Sensor=1
    SMBus=1
    Display=1
    ShowDutyCycles=0
  • Sep 9, 2009, 04:04 PM
    seahwk83

    You need to install the program and then run it

    The box that comes up after the prgram has been run will have 6 tabs along the top
    -CPU, Cache, Mainboard, Memory, SPD, and About
    -click on the Mainboard tab and post the info that is listed next to manufactuer and Model
  • Sep 9, 2009, 04:47 PM
    ceedee26
    manufactuerer--Gigabyte technology co. Ltd
    mode - 7DCEH 1x
    chipset - VIA KT133A Rev 03
    southbridge VIA VT82C686
    Bios
    Brand American Megatrends inc
    Version - 62710
    Date - 10/08/2001
    Graphic interface
    Version AGP version 20
    Transfere rate 4x Max supported 4x
    Sideband not supported
  • Sep 9, 2009, 04:59 PM
    seahwk83

    OK, I am pretty sure that you will need AC97 drivers for the audio driver

    Go to link below and click the Click here to Download* (in blue) about half way down page
    -After you click the link it will take about 10 secs or so for the download box to come up - Save to your hard drive

    Once downloaded:
    -right click on My Computer and choose properties
    -hardware tab and then click device mgr
    -Now in device mgr, right click on Multimedia Audio Controller that has yellow mark next to it and choose Uninstall and say OK

    Once uninstalled, close device mgr window
    -Now go to where you saved the downloaded file below and run the program and follow instructions

    -Restart computer

    Now check your sound

    VIA AC97 audio driver 6.80b download
  • Sep 9, 2009, 05:14 PM
    ceedee26
    Thanks ever so much . I will do that now. I really do appreciate your time. Ill do it now
  • Sep 9, 2009, 05:54 PM
    ceedee26
    It's working perfectly now. THANK YOU SO MUCH. I am lost for words. THANK YOU. I am very grateful. Bye for now and good night.
  • Sep 9, 2009, 06:01 PM
    seahwk83

    Glad it worked out.

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