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-   -   Big problems (https://www.askmehelpdesk.com/showthread.php?t=3898)

  • Mar 11, 2003, 03:15 PM
    AndreaB
    Big problems
    I have a few big problems with a new computer I purchased. I would really like to know if I can fix these problems, or if I need to return the computer.

    In the manual that came with the barebone computer, it stated that the system board only supports Celeron 300-700mhz. This computer came with 1000mhz.

    The system continually crashes, displays illegal action errors, and the following VxD error: A fatal exception 0E has occurred at 0028:C000827B in VxD VMM(01) + 0000727B.

    Windows 98 also does not recognize the Celeron processor and refers to it as Pentium II.

    I have tried formatting, repartitioning, and reinstalling windows 98, and the problem persists. I cannot run Norton WinDoctor, and Norton Disk Doctor reports no problems.

    I hope someone can help. Thanks
  • May 23, 2003, 11:52 PM
    sunrat
    Big problems
    A new computer shouldn't crash. Get the seller to rectify it.

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