Draining State Select hotwater heater
I am trying to drain a State Select hotwater heater. I did not receive an owner's manual when I bought a new home last year, and I haven't been able to find one on line. I was told because of the hard water in Houston, I should drain the tank annually. I've turned the flame to pilot, hooked up a hose to the nozzle, turned off the water and opened the valve, but I can't get any water to drain. Directly above where I have hooked up the hose is what appears to be another nozzle. I've completely removed that nozzle, but no water drains.