Lately my internet connection has been shutting down. I have comcast,linksys modem and I did notice that when I lose my internet connection, the cable light on my modem goes off. Comcast came to my home and just changed splitter, but its still happening. Sometimes several times a day, sometimes 2 or 3 times every couple days. Can you help

I had something similar in that my dial up connection was getting blown off several times a day. The way I solved this problem after pulling out my hair several times was to totally reformat my hard drive and load everything in my machine all overagain. The only thing I didn't do this time (and I'm banking the farm that was the problem) was to have my system connected to the net when I installed my O/S and my programs. After installing everything THEN I connected to the net. Have been fine and dandy every since and not getting blown off the net. It has something to do with the acquiring a license thingy.

At least that's how I solved my problem and I had some expert from AMHD who's not on much lately try and help me to no avail.

I decided to try my solution and it worked.

The AMHD Expert was JBeaucaire. I think he's online now if you want to send a PM to him to come look at your problem.

I don't recommend doing what I did, but after trying everything including standing on my head and driving the folks nuts at Earthlink, I decided to try my solution.

Go to the cmd prompt and type ping 192.168.0.1 -l 8192 -t

I'm guessing your router is at that address. Mine is at 10.0.1.1. You can find your router address by typing ipconfig /all

Use Control+C to stop. Look for timeouts.

C:\Documents and Settings\Administrator>ping 10.0.1.1 -t -l 8192

Pinging 10.0.1.1 with 8192 bytes of data:

Reply from 10.0.1.1: bytes=8192 time=43ms TTL=64
Reply from 10.0.1.1: bytes=8192 time=24ms TTL=64
Reply from 10.0.1.1: bytes=8192 time=22ms TTL=64
Reply from 10.0.1.1: bytes=8192 time=22ms TTL=64
Reply from 10.0.1.1: bytes=8192 time=22ms TTL=64

Ping statistics for 10.0.1.1:
Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 43ms, Average = 26ms
Control-C