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-   -   Logging problems (https://www.askmehelpdesk.com/showthread.php?t=381139)

  • Jul 29, 2009, 08:38 AM
    colink
    Logging problems
    I'm with AOL, when trying to sign on I receive a message saying " The sn master,idx file is missing" Please restore. How is this problem rectified please.
  • Jul 29, 2009, 04:11 PM
    seahwk83

    You need to uninstall AOL and reinstall

    -Go to control panel, add remove/program and uninstall any AOL software there

    -Go to c:\program files\ folder and delete any AOL folders

    -Reinstall AOL and install as Already Member

    Once reinstalled, all files will be present and will be able to log in now

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