My wife and I have been using Comcast for our email for a long time. We liked it because after having our hard drive crash and losing all of our emails, I liked the idea of them staying on an outside server, knowing they would back up better than I.

But smartzone (comcast) sucks and I wanted to start using outlook again. We use the same email address for most things and so I set up Outlook on my laptop before I got my wife's going. When I set up Outlook, first, it pulled all of the Inbox emails in smartzone off there and dropped them into my outlook on my hard drive. So now my wife will not be able to access those emails (hopefully just for now). I called comcast and got this corrected so now all future emails will drop on smartzone AND outlook 2003.

However, when I did this, it did not take all of the 30+ folders and their emails that were set up on smartzone. They are still there when I log back into comcast. How do I get outlook to see the other emails that are there?

Second, is there an easy way to copy all of the emails back onto smartzone that got moved to outlook in the inbox? Or do I just have to send them back to me?

Thanks,

Jeff

When you setup your accounbt in Outlook you probably neglected to go into the advanced settings and select to leave posts on the server. So when Outlook polled the server it pulled down all the e-mails and deleted them from the server. I suspect that's the setting the Comcast people told you to make.

I don't think there is anyway to copy them back to Smartzone, but you would need to ask the Comcast people.