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-   -   Explorer.exe Crashes (https://www.askmehelpdesk.com/showthread.php?t=37465)

  • Oct 16, 2006, 12:25 PM
    RemieM
    Explorer.exe Crashes
    Symptoms:
    After startingup WindowsXP the computer isn't reacting when I click on anything on the desktop or the taskbar. Hourglass over Taskbar.
    When I end the explorer.exe process(0% CPU) - it sometimes restarts automatically and sometimes I have to restart it in the task manager(new task->explorer) - everything works, but explorer.exe randomly crashes when I use the Windows Explorer, i.e. it may crash when I open a folder, open a just created new folder, scrolling in the Explorer, or when I just minimise the Windows Explorer.

    Tried:
    Virusscan(Bitdefender Free Edition)
    system restore(but I think the restore point is not old enough, anyway, didn't help)
    sfc /scannow
    chdisk

    Notes:
    Don't think it has anything to do with thumbnails. Don't want to reinstall windows.

    Hope someone has an idea
  • Oct 16, 2006, 12:49 PM
    Curlyben
    A repair install maybe your best course of action especially if you don't want to try a full rebuild.
    Here's the official Micro$oft way of doing a repair install,
    And Here's one with screen shots.

    The good thing about this method is that it keeps all of your current settings.
  • Oct 17, 2006, 07:56 AM
    RemieM
    The trouble is I have only Recovery CDs, no repair installation possible with them:( .

    Actually I have most of my programs on a different partition, but the sad point is some parts of the programs are put on the WindowsXP drive, anyway(e.g. dlls). Guess there doesn't exist a tool copying all non-windows files+registry+... and can put them back after the reinstall(or does it?), so reinstalling is not really a sensible option and I am not aware of any way using the recovery CDs somehow to repair/replace the explorer or to repair WindowsXP as a whole.
    Maybe you know a way? Or do you have another idea?

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