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-   -   HP Deskjet 3745 not starting up (https://www.askmehelpdesk.com/showthread.php?t=374616)

  • Jul 12, 2009, 04:34 AM
    superk
    HP Deskjet 3745 not starting up
    My printer doesn't up. I just hooked up my printer to my computer. I'm done installing and clicking "next" "next" thing even if I didn't see the exact words "HP Deskjet 3745" on the selection. I just entered the word manually on the following page.

    Printer is on and when I'm it seems like the ink is responding if I'll hit on and off the green light on the printer but doesn't do anything more. Please help.
  • Jul 12, 2009, 04:48 AM
    ScottGem

    You can't just write in the printer name. You NEED to select the correct printer from the list OR use the correct drivers. What version of Windows do you have?
  • Jul 12, 2009, 05:11 AM
    superk

    I don't know why the exact name of the printer isn't on the list. When I chose HP, it populated me the list of HP units and HP Deskjet 3745 isn't on the list. My windows is XP.
  • Jul 12, 2009, 05:16 AM
    ScottGem

    Ok, the DJ 3745 is not included in the supported printers for XP. So you need to install from the CD that came with the printer. If you don't have the CD, then you can download the drivers from here:
    Select software and drivers

    After downloading the file, just run it. For further instructions.

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