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-   -   What questions do I need to ask customer who is unable to log on to e-mail? (https://www.askmehelpdesk.com/showthread.php?t=374282)

  • Jul 11, 2009, 02:34 AM
    Hnin
    What questions do I need to ask customer who is unable to log on to e-mail?
    [F]:confused:
  • Jul 11, 2009, 02:42 AM
    zoe609zoe

    You should say u fault long in this email, try it again
  • Jul 12, 2009, 12:26 PM
    Stasia420
    What are you talking about? Are they using a web based client, VPN, on a network?
  • Jul 13, 2009, 12:31 PM
    WebsiteSolution
    Why do you need to ask them anything? Are you trying to help them get into their email?

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