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-   -   Missing address, menu, toolbars, everything! (IE) (https://www.askmehelpdesk.com/showthread.php?t=37274)

  • Oct 15, 2006, 12:24 PM
    suzieq1601
    Missing address, menu, toolbars, everything! (IE)
    I have no idea how it has happened, but we seem to have lost out address bars, toolbars, everything. It looks like I've pressed F11 (but when I do, it just stretches the screen further).

    I have looked around the net already, and took some advice... I navigated to my computer\HKEY_CURRENT_USER\Sotware\Microsoft\Inter net Explorer\Toolbar\WebBrowser and deleted the ITBarLayout item. I have rebooted, and it has done nothing. I then did the same in the ShellBrowser, and again nothing.

    Please can someone help - it's very annoying! :rolleyes:

    Many thanks

    Suzie
  • Oct 15, 2006, 12:28 PM
    Curlyben
    I assume that you have done the simple View > Toolbars before you started messing in the registry.

    If all else fails have you tried a System Restore to when it last worked correctly, mind you I don't hold out much hope after you have messed in the registry.
  • Oct 15, 2006, 12:40 PM
    suzieq1601
    Quote:

    Originally Posted by Curlyben
    I assume that you have done the simple View > Toolbars before you started messing in the registry.

    I can't do that, because there IS no menu for me to click on.

    I've just spoken to someone who thinks my browser may have been hijacked, could that be right?
  • Oct 15, 2006, 12:43 PM
    Curlyben
    This doesn't sound like a browser hijacking, but to be on the safe side here's some ideas for you.
    To make sure everything is running fine run both anti virus and anti spyware apps in normal AND safe modes. (make sure that they are updated first ! ;)) (AVG is good and free AV)
    (A couple of good removal tools are Spybot and Adaware)

    ALso an on line virus and spyware scanner is Trend Housecall

    Just a note; actively running two AV's on one machine can cause problems.
    So if you are thinking about it make sure your current one is disabled first.
    Same thing applies to online scanners as well.

    ALso have you tried Alt + V in Internet Explorer this should open the view menu.

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