Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Internet & the Web (https://www.askmehelpdesk.com/forumdisplay.php?f=177)
-   -   Adobe Flash Player Headache (https://www.askmehelpdesk.com/showthread.php?t=368353)

  • Jun 23, 2009, 06:44 PM
    SnurpyMooks
    Adobe Flash Player Headache
    I have spent months trying to fix a problem whereby Flash Player will not install. When downloaded it says installation was successful but I still can't view any sites requiring Flash. Any help would be greatly appreciated.
  • Jun 23, 2009, 07:31 PM
    Perito

    Download Revo Uninstaller from this link, and install it:

    Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

    Locate Adobe FlashPlayer in the list of items to uninstall. There may be more than one, so be prepared for that. You're going to want to uninstall all of them.

    Revo Uninstaller has various "levels" of uninstall capability. "Built-in", "Safe", "Moderate", and "Advanced". You want to select the "Moderate" or "Advanced" setting. Let Revo Uninstaller do its thing. It will clean the registry of all Flash junk. This is necessary to "start fresh" because there's something weird that's making FLASH not work correctly.

    Finally, download a copy of CCleaner

    CCleaner - Home

    And run its "clean" function. Also run its "registry" scan at least twice. Delete everything it finds (save a backup for about 2 weeks, just in case -- but you probably won't have to restore it).

    If you're using Internet Explorer, go to TOOLS | INTERNET OPTIONS | ADVANCED (tab) | RESET (button) to reset your browser to its default settings. If you're using another browser, reset it to its default settings.

    Finally, go to the adobe site:

    Adobe - Adobe Flash Player

    And reinstall Adobe Flash.

    Good luck!
  • Jun 26, 2009, 02:03 AM
    SnurpyMooks
    Quote:

    Originally Posted by Perito View Post
    Download Revo Uninstaller from this link, and install it:

    Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

    Locate Adobe FlashPlayer in the list of items to uninstall. There may be more than one, so be prepared for that. You're going to want to uninstall all of them.

    Revo Uninstaller has various "levels" of uninstall capability. "Built-in", "Safe", "Moderate", and "Advanced". You want to select the "Moderate" or "Advanced" setting. Let Revo Uninstaller do its thing. It will clean the registry of all Flash junk. This is necessary to "start fresh" because there's something weird that's making FLASH not work correctly.

    Finally, download a copy of CCleaner

    CCleaner - Home

    and run its "clean" function. Also run its "registry" scan at least twice. Delete everything it finds (save a backup for about 2 weeks, just in case -- but you probably won't have to restore it).

    If you're using Internet Explorer, go to TOOLS | INTERNET OPTIONS | ADVANCED (tab) | RESET (button) to reset your browser to its default settings. If you're using another browser, reset it to its default settings.

    Finally, go to the adobe site:

    Adobe - Adobe Flash Player

    and reinstall Adobe Flash.

    Good luck!

    OK I did all of this and it installed fine but when the PC is restarted it is no longer installed. What now?
  • Jun 26, 2009, 05:12 AM
    Perito
    Quote:

    Originally Posted by SnurpyMooks View Post
    OK I did all of this and it installed fine but when the pc is restarted it is no longer installed. What now?

    Reinstall Adobe Flash and anything else that you need.
  • Jun 26, 2009, 10:19 AM
    seahwk83

    Check this link or for some possible intallation issues
    http://www.softwarepatch.com/network...-security.html

    Here is link for full Stand Alone installation of Flash
    http://www.softwarepatch.com/internet/flash.html



    Also Try UpdateChecker, it will scan and if flash is detected, it will offer you most recent version
    FileHippo.com Update Checker - FileHippo.com

  • All times are GMT -7. The time now is 05:44 AM.