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-   -   After automatic update: Error 1402: Setup cannot open registry key (https://www.askmehelpdesk.com/showthread.php?t=363981)

  • Jun 11, 2009, 06:27 PM
    mountaintopman
    After automatic update: Error 1402: Setup cannot open registry key
    After my most recent automatic update I now receive 'Error 1402: Setup cannot open registry key' when trying to open MS Office products. I have had this cpu for 2 years with no problems. I have not added/deleted any software. My system info:

    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name YOUR-78498C7718
    System Manufacturer Gateway
    System Model MX6445
    System Type X86-based PC
    Processor x86 Family 15 Model 36 Stepping 2 AuthenticAMD ~1790 Mhz
    BIOS Version/Date Gateway 68.04, 1/24/2006
    SMBIOS Version 2.31
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name YOUR-78498C7718\Owner
    Time Zone Eastern Daylight Time
    Total Physical Memory 1,024.00 MB
    Available Physical Memory 420.34 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 2.26 GB
    Page File C:\pagefile.sys


    Thank you!
  • Jun 11, 2009, 08:15 PM
    Perito
    There's a two-year-old Microsoft Knowledge base article about this. Follow the instructions here and see if you can't fix the problem. If you can't, post back with what happened and we'll help you further.

    You receive an error message when you install an Office program or open an Office program or document

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