Is it possible for ITIN unit to loose documents sent to them, I sent an original passport, correspondence letter and notice letter to itin unit 8 weeks ago called the itin unit office and found out that my application has been rejected three weeks ago without any rejection letter received by me and that it was rejected blc they did not receive the passport I was ask to send to them within 45 days I was given, which was a lie , I sent back those documents needed after 25 days from the date written on the notice sent me, the phone representatives do not know nothing about the itin operation only read to you what they see. I do not know what to do now.

Yes, it is VERY possible for the IRS to lose the documents. That is why you should have sent a notarized photocopy of the passport instead of the passport itself.

I already sent a certify copy of the passport but with no apostille included, apostille letter is one aspect of w-7 application that has not been talk about in this forum at all, which I am sure some people will have problem with also, whenever somebody has question about filling a w-7 application the only answer you will get is sent a nortized: nortized: nortized copy of your of your passport, getting an acceptable nortized copy of passport depend largely on which country you live, now if you live out the U.S.A the only acceptable nortized copy must have an apostilled attach to it, again the only acceptable apostille must be from countries who signed the HAGUE CONVENTION which is about 62 or so of them, in my own case my country US EMBASSY do not nortized any foreign passport except an american passport, got a certified copy of my passport from the passport office in my country sent it to IRS, got a letter in the mail fro IRS saying apostille is needed,went back to passport office ask them about apostille they say they do not know nothing about apostille, they do not issue that. Later found out is blc they do not belong to HAGUE CONVENTION member countries, now left with no choice than to sent in the original copy.

Actually, we do know about the apostille issue.

Also, earlier this month, I became aware of a recent ruling by the U.S. State Department which declared that U.S. embassies and consulate offices will no longer certify "foreign documents" (which means photocopies of foreign passports) as "true copies".

I will be posting a "sticky note" about this issue sometime in the next month or so, once I have conferred with some of my esteemed colleagues about the ramifications of this issue.