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-   -   Windows Explorer Problem (https://www.askmehelpdesk.com/showthread.php?t=3511)

  • Aug 6, 2003, 09:42 AM
    Highlander
    Windows Explorer Problem
    All programs ceased to work: including desktop icons and start menu programs. I can access AIM (Aol Instant Messenger). No my computer, no control panel, no system restore or other system programs. I can access run, but once you find something it will not open anything. Every time I click on any of this I get the " Windows Explorer error etc..." This problem occurred after deleting some spywares and files called "Kontiki". Thanks
  • Aug 6, 2003, 12:56 PM
    psi42
    Windows Explorer Problem
    Can you post the exact error message you receive?




    Can you start up a DOS terminal?

    In most cases, you can start one from the "run" dialog by typing

    command
    (Under windows 9x/ME)

    or

    cmd
    (Under windows 2000/xp)


    If you can, try running programs from there... see if any error messages appear.



    The only info I can find for kontiki is that it is CNET's download manager. Probably they bundled the spyware with it. CNET says it's not spyware, but a lot of other sites do. I couldn't find any similar cases though.



    Anther suggestion that probably won't work: Try pressing Ctrl+Alt+Del and see if any weird applications are running.
    You might also end-task explorer and see if it reloads itself.

    You might also give the Microsoft registry checker a try.
    You could also try scandisk while you're at it, but it probably won't help. :)

    hope this helps...

    ~psi42

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