Did I violate this patients HIPAA rights?
I am the Supervisor of a POL. One of the employees of the X-Ray department asked me for a copy of her Mother's lab results. I refused, citing HIPAA regulations. The employee became very disruptive but I still refused to comply with her request. Because our facility has no clear protocol for dealing with this issue I told her supervisor about the incident. I was afraid she would find another employee she would intimidate into giving her the records.This employee came to me screaming the next day saying that I had violated her mothers HIPAA rights by telling her supervisor that she had requested her mothers lab records and she did not want her supervisor to know that her mother had lab test done. Did I violate her mothers rights? What should I have done instead.
Thank-you
T Moore