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-   -   About.blank issue with Internet Explorer (https://www.askmehelpdesk.com/showthread.php?t=3450)

  • Jul 13, 2004, 07:43 PM
    Juicer28
    About.blank issue with Internet Explorer
    Hi all, I have a question, ::) Using Windows 98 SE, when opening up Internet Explorer, the page defaults to "About.Blank". Now I have no idea what is causing it, unless it is Spyware on my PC. I have run many Spyblockers and searchers, but nothing removes that annoying problem,

    Please if any one has any imput, please respond..?

    Scott C.
    :-/
  • Jul 18, 2004, 12:21 PM
    Whiskey14
    About.blank issue with Internet Explorer
    Hi Scott,

    Download Ad-aware 6, a free program that you can download at:

    http://www.lavasoftusa.com/support/download/

    Check for updates before running program. Then follow the directions here to do a full scan:

    The following explains how to set Ad-aware's settings to perform a "Full Scan."

    In Ad-aware click the Gear to go to the Settings area.

    The following items should be on a green check, not on a red X.

    Under the Scanning button:

    Scan within archives

    Under Memory & Registry, Check EVERYTHING

    In Check Drives & Folders, make sure all of your hard drives are selected

    Under the Advanced button, check ALL under Log detail level (this makes it easier for visitors to the Lavasoft Support Forums to see what options you have selected should you require assistance.)

    Under the Tweak button...

    Some of these may not be an available option, depending on your version of Ad-aware and your version of Windows. Do not be concerned if you cannot select a certain item.

    In Scanning Engine:

    Unload recognized processes during scanning

    Include info about ignored objects in logfile, if detected in scan

    Include basic Ad-aware settings in logfile

    Include additional Ad-aware settings in logfile

    Include used command line parameters in logfile

    In Cleaning Engine:

    XP/2000: Allow unloading explorer to unload shell extensions prior to deletion

    Let Windows remove files in use at next reboot

    UNCHECK: Automatically try to unregister objects prior to deletion

    Click Proceed to save these settings. When you would like to perform a "Full Scan," switch the scan mode from SmartScan to Custom.

    After running Ad-aware, you must reboot your computer. It may be necessary to run Ad-aware two or three times if you have a lot of spyware, rebooting each time in between.

    Also take a look at:

    http://www.lavahelp.com/articles/v6/04/05/1801.html

    Hope this helps!
    Whiskey14
  • Dec 6, 2004, 01:44 AM
    cremedies
    Software should be the last step of any spyware removal process... not the first! If the removal procedure is done out of sequence, your problems will just return the next time you restart your computer.

    Try the Spyware-Adware Removal Kit that is available by instant download at the link below. By following these simple procedures, you will restore your computer to like-new condition.

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