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-   -   Frozen Internet explorer (https://www.askmehelpdesk.com/showthread.php?t=339544)

  • Apr 9, 2009, 12:51 PM
    sireenkh
    Frozen Internet explorer
    Hey all,

    I have windows xp, and recently, every time I open a internet explorer page it goes frozen and I can't close it or type an address or move it through my screen with the mouse, and in order to open an active internet explorer page I need to open "from start tap" a second and third page in order to get one active.

    And if I click " alt+ctrl+delt" and try to close the frozen page, all other aplications on my screen goes off.

    Can you tell me what's wrong with my computer??

    Sireen
  • Apr 13, 2009, 05:59 PM
    Andrew Carstens

    Use internet explorer in no add-ons mode it this error goes away remove the unnecessary add-ons in internet explorer use internet explorer in no add-ons mode it this error goes away remove the unnecessary add-ons in internet explorer and it should stop freezing up
  • Apr 13, 2009, 07:30 PM
    seahwk83

    Was going to say the same thing

    Disable some add-ons to see if there may be one that is doing this

    Tools, manage addons

    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any Software or Hardware that you installed or setup.
  • Apr 17, 2009, 10:54 AM
    sireenkh

    Thank u Andrew Carstens & seahwk83, it worked and the frozen stopped, u really helped me

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