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-   -   Been told that my Internet Explorer is corrupted (https://www.askmehelpdesk.com/showthread.php?t=334374)

  • Mar 26, 2009, 06:13 PM
    bk39
    Been told that my Internet Explorer is corrupted
    I have been told that my Internet Explorer is corrupted.
    Is there some inexpensive or freeware out there that is secure and that I can use to solve this problem.
    Att/Yahoo want too much to resolve the problem.
    Any ideas?
    Thanks.
  • Mar 26, 2009, 08:18 PM
    seahwk83

    What makes you say Internet Explorer is corrupted?

    2 things you can try here

    Open IE and go to tools, internet options, adv tab and scroll down to bottom and click on Reset Defaults

    Other thing you can do is download and reinstall IE7 - I would stay with IE7 and not try 8 just yet until you get things working
    Internet Explorer 7: Get It Now
  • Mar 26, 2009, 08:55 PM
    AandZ4ever

    I think it's a virus! Look out they trick you now by saying your computed is infected so download this! Be cautious!
  • Mar 27, 2009, 12:23 PM
    Helljack6

    Yes, if it's an Internet Explorer window "Popping Up" telling you your IE is corrupted or your computer is infected, it's truly NOT an IE issue as it is more a Spyware/Malware issue.

    Download/update/Run Malwarebytes v1.34 and Spybot v1.6.2, reboot and load into safe mode update and re-run again.

    If your IE was really corrupted, you wouldn't even be able to open an internet window without it locking up your machine as IE is part of the core file browsing system embedded in XP. Re-registering specific core *.dll files related to IE generally resolves corrupted IE issues. Getting an internet window telling you that your Internet Explorer is corrupted is the sign of something else.
  • Mar 27, 2009, 06:53 PM
    bk39
    Pt 2 same message. IE corrupted?
    Edited pt 2

    My previous message would not let me edit.

    My ISP told me it was corrupted and didn't think it was a virus.
    I recently installed IE8 and I believe that has been the source of my problems and support thought so also.
    I am not computer literate so don't know how to uninstall IE8 so I can reinstall IE7

    I tried it but it wouldn't allow me to install IE7 since I have the later edition IE8.
    Can you help me by telling me how to uninstall IE8 so I can reinstall IE7?
    It may still be a virus although my McAfee finds nothing.
    Thanks.
  • Mar 27, 2009, 09:54 PM
    seahwk83

    Answered in other question
  • Apr 20, 2009, 07:32 AM
    Andrew Carstens

    Chek you computer for a virus and if you have rmoved the virus or found that there aren't one just download the current vertion or an updater vertion of the internt explorer that you currently have and do an update or an reinstalation no need for special software

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