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-   Internet & the Web (https://www.askmehelpdesk.com/forumdisplay.php?f=177)
-   -   Orange E-Mail (https://www.askmehelpdesk.com/showthread.php?t=332957)

  • Mar 23, 2009, 04:48 PM
    vache1571
    Orange E-Mail
    I cannot send any messages (forwarded, compose & reply), the compose box closes up and I cannot enter it. It will also not allow me to enter an E-Mail address or an attachment.
  • Mar 23, 2009, 06:09 PM
    Perito

    What mail client are you using (Outlook, Windows Live Mail, Outlook Express, Thunderbird, etc)?
  • Mar 24, 2009, 02:22 PM
    vache1571
    Not to sure, Iam using Orange e-mail on Mozilla Firefox if that helps. I am not to hot on computers, therefore not sure how you find out.
  • Mar 24, 2009, 03:48 PM
    Perito
    So, if I understand you correctly, you open Firefox and then connect to "Orange". So, you're using "Web-based" e-mail (you have to access it through an Internet browser).

    Hmmm. I think it may be a problem with the browser.

    Try this.

    Download the most recent copy of Firefox from: Firefox web browser | Faster, more secure, & customizable and install that. See if that doesn't fix your problem.

    Also, go to Download CCleaner 2.17.853 - FileHippo.com and download a copy of CCleaner. Install that (don't install the Yahoo toolbar when you see that box pop up -- unless you really want it for some weird reason) and run the "Cleaner". If you still have problems with the Orange Mail, I'll tell you some other things to do to try to fix it.
  • Mar 25, 2009, 02:32 PM
    vache1571
    Thank you very much for your help, downloaded Firefox 3 and that has cleared the problem.

    Once again thanks for taking the time to reply and help me.

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