My computer started shutting itself down 10+ times a day, my norton antivirus became defunct, I contacted norton, they reinstalled it and now I have spyware doctor on my PC (Gateway with vista) now all of my virus protections will not work. I tried to remove spyware doctor and now it says I need rtl100.bpl and I can not connect to the internet anymore. I believe I have a virus or spyware and have to clue what to do now.. Someone pleasse help :eek: